Last Updated: October 6, 2025
At treeservicespokanewa.com, "treeservicespokanewa.com", "we," and "us," your privacy matters to us.
This policy describes what information we collect, how we use it, who may receive it, and the rights and choices available to you. By visiting treeservicespokanewa.com or any website that refers to this policy, you agree to the terms below.
Scope
This policy covers information collected:
- On our Website
- Through email, text messages, and other electronic communication with us
- Via our ads and apps on third-party websites when they link to this policy
It does not apply to information gathered offline or on websites we do not operate or control.
Information We Collect
We gather information in three main ways:
1. Information You Provide
This may include:
- Name
- Address
- Phone number
- Details related to your service request, such as location, scope, timing, pricing expectations, and notes
- Any other information you choose to send us
2. Information Collected Automatically
This may include:
- Pages you view, links you click, how long you stay, and the pages you enter from or leave to
- IP address, device identifiers, approximate location, browser type, operating system, screen size, language, and time zone
- Search terms entered on our site
- Cookies, pixels, web beacons, and similar tracking tools
3. Information from Third Parties
This may include:
- Updated contact information
- Purchase or interaction history
- Service request verification and fraud screening data
- Advertising and analytics information, including email engagement
Your information may be processed in the United States and in other countries.
Cookies and Similar Technologies
We use cookies, pixels, and web beacons to:
- Recognize returning visitors
- Measure site performance
- Tailor content
- Support advertising efforts
Most browsers allow you to block or remove cookies. Some features may not function properly if cookies are disabled.
Third parties may also place cookies, and we do not control those technologies.
Interest-Based Advertising
We may partner with companies that help us display ads based on your interests.
Those partners may use identifiers such as IP addresses, cookie IDs, or hashed email addresses to recognize your device.
To learn more or opt out, visit:
How We Use Your Information
We use the information we collect to:
- Deliver and improve our services and Website
- Review and complete your service requests
- Match you with service providers that fit your request
- Communicate about requests, updates, and support
- Personalize your experience and our marketing
- Conduct analytics, research, and product development
- Detect, prevent, and respond to fraud, misuse, and security concerns
- Enforce our Terms of Use and meet legal obligations
How We Share Information
We may share information in the following situations:
Service Providers and Provider Networks
When you request a quote or service, we share the details needed to connect your request with third-party service providers and provider networks.
Corporate Family and Affiliates
We may disclose information to our parent companies, subsidiaries, and affiliates.
Vendors
We share information with vendors who help run our Website and operations, including providers of analytics, security, payments, support, and marketing services.
They may use personal information only to carry out services on our behalf.
Advertisers and Marketing Partners
We may share automatically collected data for ad targeting, measurement, and attribution.
Information you provide, such as your email address, may also be shared with marketing partners who referred you.
Aggregated or De-Identified Data
We may share information that does not identify you personally.
Legal and Safety
We may disclose information when required by law, to protect rights and safety, or to investigate fraud and abuse.
Business Transfers
Information may be shared during a merger, sale, financing, bankruptcy, or acquisition.
Any third party that receives your information may be governed by its own privacy policy.
Your Choices
- Do not provide information: You may browse public pages without sharing personal data, but we cannot handle service requests without it.
- Marketing emails: You can unsubscribe using the link in our emails. This will not stop messages from providers we shared your request with.
- Cookies: You can manage cookies through your browser settings or use the opt-out links above.
Access and Control
You may request to:
- Review the data we have collected about you
- Correct inaccurate information
- Delete information, subject to legal or operational requirements
- Raise concerns about how we use your data
Use the contact options listed in the How to Contact Us section.
Data Retention
We keep personal information only as long as needed for the purposes outlined in this policy, taking into account:
- The type and sensitivity of the information
- The risk of harm from unauthorized use or disclosure
- The purpose for which we process it
- Legal retention obligations
- Whether the same purpose can be achieved another way
Security
We rely on administrative, technical, and physical safeguards to help protect personal information.
Sensitive submissions are sent over SSL. Even so, no method of transmission or storage is completely secure.
Children's Privacy
The Website is not designed for children under 18.
We do not knowingly collect information from children under 13.
If you are under 13, do not submit a service request.
If you are under 18, use the Website only with proper consent or legal authority.
California Privacy Rights
If you live in California, you may have the following rights, subject to applicable exceptions:
Right to Know
You may request details about:
- Categories of personal information collected
- Sources where the information came from
- Business or commercial purposes for collection and use
- Categories of third parties with whom we shared information
- Specific pieces of personal information we hold about you
Right to Delete
You may request deletion of personal data collected from you, subject to exceptions.
Right to Correct
You may request correction of inaccurate personal data.
Right to Opt Out of Sale or Sharing
We do not sell personal data for money.
We may share information for targeted advertising, which may be treated as "sale" or "sharing" under California law.
To opt out, contact us and state "Do Not Sell or Share My Personal Information."
Right to Non-Discrimination
We will not treat you differently for exercising your privacy rights.
Verification
We verify requests before taking action. Requests that cannot be verified or that are excessive may be denied.
How to Submit a Request
Use the contact methods below and include "California Privacy Request" in your message.
If you submit through an authorized agent, we may require proof that the agent is authorized.
Shine the Light
California residents may ask for a list of third parties that received personal information for marketing purposes during the previous calendar year.
Send a written request and include "California Shine the Light" in your message.
Visitors Outside the United States
The Website is intended for U.S. residents.
If you access it from outside the U.S., your information may be transferred to and processed in the U.S., where privacy laws may differ from those in your country.
Changes to This Policy
We may revise this policy from time to time.
When we do, the "Last Updated" date will change.
Your continued use of the Website means you accept the updated policy.
How to Contact Us
Chop Chop Tree
Attn: Privacy Policy
4023 Kennett Pike #50129
Wilmington, DE 19807
To submit California requests or opt out of sale/sharing, mail us and include:
"California Privacy Request" or "Do Not Sell or Share."
